Last updated: 11 May 2026. This disclaimer explains important limits of the Felicity Mauritius website, content and services.
1. Emergency disclaimer
Felicity is not an emergency service. If you or someone else is at immediate risk of self-harm, suicide, violence, abuse, medical emergency or serious deterioration, contact local emergency services or go to the nearest hospital immediately.
2. No diagnosis from website content
Website pages, blogs, videos, assessments, dashboards, self-care tools and resources are for general information and wellbeing support. They do not create a therapist-client relationship by themselves and should not be treated as a diagnosis, prescription, emergency intervention or personalised treatment plan.
3. Therapy requires professional assessment
Therapist matching and care recommendations depend on professional judgement, clinical fit, language preference, risk level, availability and the information provided by the user. Felicity may recommend another professional, hospital, emergency pathway or specialised service where appropriate.
4. Online and chat support limits
Online therapy, chat support and self-care tools may not be suitable for every concern, crisis or diagnosis. Technical interruptions, delayed responses, incomplete information or privacy limitations may affect electronically transmitted services.
5. Confidentiality limits
Felicity and participating professionals aim to protect confidentiality. Confidentiality may be limited where disclosure is authorised, required by law, ordered by a court, necessary to protect a person from harm, needed for payment administration, or necessary for professional care coordination.
6. Institutional dashboards
Employer and education dashboards are intended to provide anonymised, aggregated wellbeing insights. They should not be used to identify, monitor, discipline, penalise or make adverse decisions about individual employees, students or patients.
7. Hospital referrals
Hospital and clinic referral pathways are designed to improve continuity of psychological care. They do not replace the hospital's own clinical duties, emergency duties, consent obligations, data protection responsibilities or professional judgement.
8. Pricing and availability
Pricing, plans, therapist availability, onsite days, training availability and service modules may vary by client needs, availability, service format and final proposal.
9. Third-party links
This website may link to third-party websites, tools or resources. Felicity is not responsible for the content, privacy practices or availability of third-party services it does not control.
10. Legal review
By using this website or submitting a form, you acknowledge the limits of digital mental health information and agree to seek emergency or in-person support where needed.
Regulatory references used for this draft
- AHPC Psychologist Regulations 2022
- Mauritius Data Protection Act 2017